Refund Policy

1. Overview

We want you to be happy with what you pay for. This policy explains how cancellations and refunds work for Bizzas subscriptions, Tizzpay and custom projects delivered by TechNader LTD.

2. Bizzas subscriptions

• Bizzas plans are billed in advance, monthly or yearly, in Naira through Paystack.
• You can cancel at any time from your dashboard. Cancelling stops future renewals, and you keep access until the end of the period you have already paid for.
• We do not give partial refunds for unused time in a billing period after the refund window below has passed.

3. Refund window

If you are not satisfied with Bizzas, you may request a refund of your first payment within 7 days of that payment. After approval, your subscription will be closed. Renewal payments are not refundable once the new billing period has started, so please cancel before your renewal date if you do not want to continue.

4. Charges we will always correct

• Duplicate charges for the same subscription.
• Charges made in error, or for a plan you did not choose.
• Payments where you were charged but your subscription was not activated and we cannot fix it.

These are refunded in full once confirmed.

5. Promo and access codes

Promo codes and access codes have no cash value and cannot be exchanged for money. If a discount was applied to a payment, any refund covers the amount actually paid.

6. Tizzpay transactions

Payments sent through Tizzpay are transfers between users. Once a transfer is completed, any refund is a matter between the sender and the receiver. If a transfer fails but money is deducted, or you see a transaction you did not authorise, contact us right away at support@technader.com with the date, amount and reference. We will investigate and work to resolve it promptly.

7. Custom projects and services

Fees for custom development, design, marketing and consulting are covered by the proposal or agreement for that project. Unless that agreement says otherwise, deposits and payments for work already delivered or started are not refundable. If we are unable to deliver agreed work, we will refund the part of the fee that relates to the undelivered work.

8. How to request a refund

Email support@technader.com with your name, the email on your account, the date and amount of the payment and the reason for your request. We aim to review requests within 5 working days.

9. How refunds are paid

Approved refunds are returned to the original payment method. Depending on your bank or card provider, it can take 5 to 10 working days to appear.

10. Contact us

TechNader LTD, Godab Estate, Lifecamp, Abuja, Nigeria.
Email: support@technader.com
Phone: 0812 399 3611, 0808 621 6242